Terms & Conditions

Lemonstem yoga policies

Terms & Conditions

Classes start promptly at the advertised times. Bookings can be changed or cancelled with no less than 24 Hours notice.

Members that arrive at the studio whilst the instructor has started will not be allowed to attend that class. The studio will open 15 minutes before the class is due to start.

Members are encouraged to bring their own towels.

Members will need to make sure they have pre-paid for classes online and booked onto each session. The studio does not take cash payments other than those that have been arranged.

You can pay for sessions by:

  • GoCardless
  • Bank Transfer

Confirmation of your booking(s) will be sent to you once by Teamup.

During the year the studio takes no more than 4 weeks annual leave which includes any bank holidays that the studio wishes to close for. For those that run on monthly memberships your memberships are calculated over 4 weeks. With that in mind we have more than 4 months in a year which contain more than 28 days, which we don’t charge extra for the additional days

 

Cancellations
Once an online booking is made, the person making the booking becomes liable for the relevant fee/cancellation charge.

 All classes must be cancelled with no less than 24hours to be in terms of rescheduling classes

All classes cancelled with less than 24hours notice will be at a loss of class and cannot be transferable

If a you fail to attend a class or become a no show, this will be deemed as a cancellation and will incur a 100% fee.

In the event of a class being cancelled last minute by the teacher the class can be taken back as class credit or carried over if you are on a monthly membership or package

There needs to be no less than 3 members in the studio to run the class. If the class is unable to run due to low numbers, you may reschedule your class day and time. For those on memberships this can be carried over as an extra class

For any cancellations made by the teacher you will be notified via email. NOT text message or through social media platforms

 Purchase policy 

By clicking Finalise you confirm you have read the terms and accepted our terms conditions.